We want everyone to be able to use our website regardless of their computer knowledge or ability. We have designed this website to be as accessible as possible, in accordance with guidelines laid down by the Web Accessibility Initiative (WAI).
There are also a number of simple services built into your computer that will help make it easier for you to access the information you want on our website.
Most Internet browsers, such as Internet Explorer, Firefox, or Safari, allow you to change the size and colour of text on a web page.
A number of operating systems also come with a built-in screen magnifier that allows you to enlarge a portion of the page to several times the original size.
If you find it difficult to use a mouse, you can change the mouse’s settings to make it much easier. Or if you would prefer to not use a mouse, you can navigate just using your keyboard.
The methods for making these changes will be different on different operating systems (eg, Microsoft, Mac or Linux). The most comprehensive instructions on how to change your browser settings, computer, keyboard and mouse settings to make the web more accessible can all be found at http://www.bbc.co.uk/accessibility
If you have any issues that we haven’t covered here, you could try other websites that specialise in accessibility help, for further information. If you still cannot use our website, please do contact us by email or telephone on +44 (0) 20 3474 1000.